Privacy Policy
How we collect, use, and protect your information.
Introduction
Blue Back Landscaping LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you contact us or use our website.
Information We Collect
We may collect the following types of information:
- Contact information — your name, phone number, email address, and service address when you request a quote or reach out to us.
- Service details — information about your property and the services you are interested in so that we can provide accurate estimates.
- Usage data — standard web server logs such as your browser type, IP address, and pages visited. This data is collected automatically and is not linked to your identity.
We do not collect payment card numbers or financial account information through this website.
How We Use Your Information
The information we collect is used solely to:
- Respond to your inquiries and provide requested quotes or estimates.
- Schedule and deliver landscaping and property maintenance services.
- Send service reminders or follow-up communications related to work you have requested.
- Improve the functionality and content of our website.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Information Sharing
We may share your information only in the following limited circumstances:
- Service providers — trusted third parties who assist in operating our business (e.g., scheduling software, email services), bound by confidentiality obligations.
- Legal requirements — when disclosure is required by law or to protect the rights, property, or safety of Blue Back Landscaping LLC, our clients, or others.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by applicable law. Contact and service records are typically kept for the duration of our business relationship and for a reasonable period thereafter.
Cookies and Tracking
Our website does not use tracking cookies or third-party analytics services at this time. Basic server logs may be retained for a short period for security and diagnostic purposes only.
Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information, subject to any legal obligations we may have to retain it.
- Opt out of any future non-essential communications from us.
To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
- Email: info@bluebacklandscaping.com
- Phone: (860) 735-4145
- Service area: West Hartford, CT and surrounding areas